Return & Refund Policy

At Safinat Group, we aim to provide quality hardware, tools, and building materials to our customers. If you are not satisfied with your purchase, you may request a return, refund, or exchange subject to the following conditions.

1. Return Period

Customers can request a return within 3 days of product delivery.

2. Refund & Exchange

Customers may request a refund or exchange within 3 days of delivery, subject to our return conditions and verification.

3. Product Conditions

To be eligible for a return or exchange:

• Products must be fresh, unused, and in their original condition.
• Products must be returned in their original packaging.
• Damaged packaging or used products will not be accepted.

4. Return Approval

All returned products are subject to inspection and approval by Safinat Group before a refund or exchange is processed.

5. Contact Us

For return, refund, or exchange requests, please contact Safinat Group through our official website or customer support team within 3 days of delivery.